Privacy Policy

Privacy Policy

Effective Date: January 1, 2026

Plus401 Towing (“Company”, “we”, “our”, or “us”) operates the website plus401towing.ca and provides towing and roadside assistance services in Toronto and surrounding areas.

Our business address is:
175 Oak St, Toronto, ON M5A 0X7, Canada
Phone: (647) 904-0827
Email: info@plus401towing.ca

We are committed to protecting your privacy and ensuring transparency in how your information is collected and used.


1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Phone number

  • Email address

  • Service location

  • Vehicle details

  • Billing/payment details (if applicable)

Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and tracking technologies


2. How We Use Your Information

We use your information to:

  • Provide towing and roadside assistance services

  • Respond to service requests and inquiries

  • Process payments

  • Send service updates

  • Improve our website and customer experience

  • Comply with legal requirements

  • Run advertising campaigns including Google Ads


3. Google Ads & Tracking Technologies

We use Google Ads and Google Analytics to promote our services and measure advertising performance.

These services may:

  • Use cookies to track website visits

  • Collect anonymized data about user behavior

  • Show remarketing ads to previous website visitors

You can opt out of Google advertising tracking by visiting:
https://adssettings.google.com/

We do not sell your personal information to third parties.


4. Cookies Policy

Our website uses cookies to:

  • Improve website functionality

  • Analyze traffic

  • Support advertising campaigns

You may disable cookies through your browser settings.


5. Data Sharing

We may share information with:

  • Payment processors

  • Dispatch contractors or drivers (only necessary service details)

  • Legal authorities when required by law

All third-party service providers are required to maintain confidentiality.


6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no online transmission can be guaranteed 100% secure.


7. Your Rights (Canada – PIPEDA Compliance)

As a Canadian resident, you have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Withdraw consent for marketing communications

To exercise these rights, contact:
info@plus401towing.ca


8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.


9. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.


10. Contact Us

If you have any questions about this Privacy Policy, please contact:

Plus401 Towing
175 Oak St
Toronto, ON M5A 0X7
Canada
Phone: (647) 904-0827
Email: info@plus401towing.ca

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